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Frequently Asked Questions
Your Questions Answered!
Welcome to our frequently asked questions section!
If you have a question regarding the Doctor Who action figures range, then why not e-mail us - We will try our best to answer every question, however while you are waiting why not check out the FAQs below!
Make sure you keep checking back as we will be adding even more of your frequently asked questions to this page very soon
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Question - How Did It All Start?
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Answer...
On the 26th January 2005, BBC Worldwide appointed Character Options as the Master Toy Licensee for the brand new series of Doctor Who.
Since being granted the license, Character Options have made full use of it, bringing us great quality products such as action figures, hand held games and voice changers! Read the full 2005 announcement below...
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BBC Worldwide has appointed Character Options as the Master Toy Licensee for the brand new series of Doctor Who.
Already in production, the new series (13 x 45minutes), which is written and executive produced by Russell T Davies, and stars Christopher Eccleston as the Doctor and Billie Piper as Rose, is scheduled for transmission on BBC ONE in 2005.
The special effects have been created by Oscar«-winning visual effects house The Mill and bring the world's longest running sci-fi series into the 21 st century.
Travelling through time and space, the new series sees the Doctor and Rose come face to face with a number of new and exciting monsters - as well as battling with the Doctor's arch-enemy: the Daleks!
Jon Diver, of Character Options, said: "We are delighted with the appointment, and will be producing an innovative range of products to complement the heritage of this property. The footage that we have seen to date is simply awesome".
Richard Hollis, Head of Licensing BBC Worldwide, commented: "We are excited to be working with such a strong toy partner, and one who has had such success with technological and robotic toys".
Shipment to trade will be October 2005 with further product development in Spring 2006. Initially product will focus on gift and novelty lines which will include Radio Control Daleks and Doctor's Electronic Sonic Screwdriver.
Publishing for the new series includes audio products and ranges from BBC Books and BBC Children's Books, due for release in 2005
Notes to editors:
Character Options is a manufacturer, designer, distributor, and marketeer of toys, gifts and games, with sales primarily within the UK, and internationally through its distribution network. Character Options is part of the Character Group Plc.
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Question - When Is A Wave, A Wave?
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Answer...
A Wave, technically refers to an assortment of carded figures released at one particular time.
In 2006, Character Options released a total of 3 waves; Wave 1, Wave 2 and Wave 3 although in 2007 the company behind the successful range took the decision to "realign" the figures into Series packaging.
Within each series are waves, but instead of taking a number form, each wave is lettered, for example Series 1 - Wave a, Series 1 - Wave b, Series 1 - Wave c, etc.!
On most figures can identify each wave from the figures pictured on the back of each card, along with the artwork number. For example if we look at the bottom of a series 3 pack, just under the barcode, we can see the Art Work (AW) number!
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AW REF: 00863E-240807-VIA
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The above code refers to Series 3 - Wave (e), followed by the date of the artwork dd/mm/yy (not the release date in the shops).
To find out the assortment of each wave and and their release dates, please see our checklists for the latest!
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Question - Why Are My Figures Growing “Mould”?
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Answer...
From time to time, you may come across a figure which appears to have "mould" growing on the surface, also known as "Figure Frosting" - however don’t be alarmed!
It is believed that some materials used in the manufacturing process of Doctor Who action figures seep a grey residue which resembles mould/dust. This residue settles on the surface of some figures when exposed to moisture or other plastic types.
While the problem is know to only four 5" figures (Series 1 Auton Twin Pack, Series 2 Clockwork Man Black, Series 2 Clockwork Man Blue and the Series 2 Ood), it can easily be removed by washing the figure/accessories with warm soapy water.
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